Size Exchanges

Slimtum offers size exchanges on our waist trainers

for first time customers and subject to the conditions (1 - 4) below.

  1. Returned items must be shipped to Slimtum by the customer within 7 days of receiving the order. A size exchange form must be printed, filled out and included with the return shipment.

  2. A notification must also be sent to Slimtum using the contact form within 7 days of receiving the order including the original order number, the requested size exchange and the tracking details of the return shipment.

  3. All items must be unused (except for fitting) and in original condition.

  4. Exchanges and returns are always subject to approval by Slimtum.

    Slimtum will process the return and notify the customer, subject to the above conditions being met, of acceptance within 5 working days (AEST, Victoria, Australia) of receiving delivery.

    Dispatch and delivery of replacements will be made following processing according to our delivery policy.