Slimtum offers size exchanges on our waist trainers
for first time customers and subject to the conditions (1 - 4) below.
- Returned items must be shipped to Slimtum by the customer within 7 days of receiving the order. A size exchange form must be printed, filled out and included with the return shipment.
- A notification must also be sent to Slimtum using the contact form within 7 days of receiving the order including the original order number, the requested size exchange and the tracking details of the return shipment.
- All items must be unused (except for fitting) and in original condition.
- Exchanges and returns are always subject to approval by Slimtum.
Slimtum will process the return and notify the customer, subject to the above conditions being met, of acceptance within 5 working days (AEST, Victoria, Australia) of receiving delivery.
Dispatch and delivery of replacements will be made following processing according to our delivery policy.